Learning about Custom Questions
Custom questions let you ask each guest up to 3 questions when they get a ticket, such as a meal choice or dietary restrictions. Each question can be multiple choice or open-ended. Answers appear on the Guest List, where you can filter, edit and export them.
Where to add your custom questions
Section titled “Where to add your custom questions”Custom questions are added to a ticket, so create the ticket first.
- Open the ticket and go to the TICKET OPTIONS tab.
- Click the + under Custom Questions (per guest).
Questions only apply to the ticket you add them to. If you want the same questions on every ticket, add them to each one.
How to create your custom questions
Section titled “How to create your custom questions”- Multiple choice: enter the answer options separated by a semicolon (;). For example, for a drink choice, enter Water; Soda.
- Open-ended: leave the Answer box blank so guests can type their own answer.
How to view and edit answers on the Guest List
Section titled “How to view and edit answers on the Guest List”Go to People › Guests › Guest List. Answers appear in the Custom questions column for each ticket and sponsorship.
- Filter by question or answer. For example, filter to every guest who answered a dietary question, or only guests who chose a vegetarian meal.
- Edit an answer. You can change a guest’s answer from the Manager, for example when a guest calls in with a new meal choice.
- Export answers. Include custom question answers when you export the Guest List, for example to send meal counts to your caterer.