How to Delete a Guest

You can remove guests from your Guest List for one guest or several at once. Removed guests come off the list and their seats are freed for someone else.

Remove one guest

1. In the Manager, go to People › Guests › Guest List.
2. Find the guest. Search by name, or filter by sponsor or table.
3. Click the three-dot menu in the Actions column at the end of the guest’s row and choose Remove.
4. Review the confirmation and click the red button to remove the guest.

Remove several guests

1. On the Guest List, check the box next to each guest you want to remove. An action bar appears at the bottom of the list.
2. Click Remove.
3. Review the confirmation. It lists every guest you selected, so you can check the names before you go ahead.
4. Click the red button to remove them. The button shows how many guests will be removed, for example Remove 2 guests, keep tickets.

What happens when you remove a guest

• The guest comes off the Guest List. To bring them back, you’d need to add or import them again.
• Their seat is freed for someone else.
• Paid tickets stay sold. Removing a guest does not refund or release their ticket, and your event revenue doesn’t change. The confirmation reminds you how many paid tickets are affected.

Need to refund instead?

Removing a guest never refunds them. To refund a ticket, do it from the purchaser’s invoice. See How to Process a Refund in the Auction Manager.

Related articles

• Guest List Overview
• Guest List Attendance Statuses
• Transferring a Ticket to Another Person