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Getting started
Accessing and Navigating the Auction Dashboard
Add Additional Auction Managers to Your Account
Auction Checklist
Add or Edit Custom Terms for Your Event
Creating your Auction Logo and Auction Banner
Customize Message Templates
Brand your Event Site with our Theme Editor
Edit your Organizational Settings
FAQ: Logging Into Handbid
Handbid Accessibility Statement
Handbid Glossary
Handbid How-To Videos
Handbid Setup Tutorial Video Guide
How to Create a Campaign & Update Settings
Login to Your Organization Account on Handbid
PhotoShop Template For Auction Banner
Planning Your Auction Event
Quick Tips & Planning Guide for Auction Managers
Organization Main Dashboard Overview
Two Factor Authentication (2FA)
What's New in Handbid
Handbid Release Notes
Release 19 - October 2026
Release 18 - September 2026
Release 17 - September 2026
Release 16 - August 2026
Release 15 - August 2026
Release 14 - July 2026
Release 13 - July 2026
Release 12 - June 2026
Release 11 - May 2026
Release 10 - May 2026
Auctions & items
Add/Remove Image from Existing Item
Adding an Item After the Auction is Open
Assigning Item Codes
How to Close an Auction, an Item or a Category
Considerations When Setting a Fair Market Value
Copy Items from a Previous Auction
Edit, Duplicate or Delete an Item
Using Handbid AI to write item descriptions and enhance photos
Handbid Item Pro Tips
Handbid Logos and Artwork
Handbid Marketplace
How to add or edit items on iPhone
How to Change Your Auction Status
How to Create an Auction & Update Auction Settings
How to Duplicate an Event
How to Edit Images with Google Slides
How to Feature an Item
How to Hide an Item
How to hide purchases from the bidder dashboard
How to re-list an item when a winner doesn't pay
Buy it Now Price
How to Show a Video on an Item
How to Show the Fair Market Value on an Item
How to use Extended Bidding in Your Auction
How to Use the Bulk Edit Tool
Identifying Item Types
Bulk Upload Images via Zip File
Importing Items into Handbid
How to Add and Remove A For Sale Item
Add Silent and Live Auction Items
Resizing & Optimizing Item Photos
How to Filter, Export and Bulk Edit Items
Marking an Item "Priceless"
How to Change an Item Type: Silent to Live
Item Categories
Previewing Your Auction
Reserve Bidding
Resize Photos Using Canva
Resize Photos Using Powerpoint
Selling Unsold Items via Fire Sale or Second Chance Auction
Show Purchase History on For Sale Items
How to Sort Auction Items by Name or Code
Tracking Item Solicitors Information
Resizing Auction Item Images
Tickets, guests & registration
Assigning Guest Placement for your Event
Bidder Name Displayed Instead of Paddle Number
Bidder Self Registration
Desktop Guest List Check-In
Create an Admission Ticket
Create a Custom Status on a Ticket - VIP, General, etc.
Custom Fields
Learning about Custom Questions
Enable Ticket Sales
FAQ: Check-in
Guest List Attendance Statuses
FAQ: Guest List
Guest List Overview
How Tickets Populate the Guest List
Video & Instructions: How to Add a Guest
How to Bulk Edit Guests
How to Check-out a Guest
How to Email or Text Selected Guests
Create an Admission Ticket That Admits Multiple Guests
How to Delete a Guest
How to Hide the Register Button
How to Import a Guest List
How to Link and Unlink a Guest Account
How to Link Bidder Accounts on the Guest List
Video & Instructions: How to Move Guests to the Invite List
How to Purchase a Ticket on Behalf of a Bidder
How to Require a Bidder to Check-In to Bid
Invite List
Invitee vs Guest vs Bidder
Paddle Numbers
Sample Auction Check-in Script
The Get Started Page (What Bidders See)
The Handbid Ticketing System
Plan Out Your Registration & Check-in Area
Tips for a Smooth Check-in and Registration Process
Transferring a Ticket to Another Person
How to Undo a Guest Check-In
Understanding the Difference Between Contacts, Guests and Bidders
Guest Sponsorships
FAQ: Event Sponsors vs. Guest Sponsors vs. Sponsorships
How to Create a Sponsorship Ticket
How to Import Sponsors from a Spreadsheet
Guest Sponsors and their Guest List
Event Sponsors
Event Sponsorship Opportunities in Handbid
Event Title Sponsor
Event Homepage Sponsors
Mobile Splash Event Sponsor
Live Stream Event Sponsor
Bidders & bidding
How to Remove Bids from an Item
How to Create or Add Bidder
How to Edit Bidder Information
How to Find and Add an Existing Bidder to My Auction
How to Lock Remote Bidding
How to Place a Bid for a Guest on the Desktop
How to Schedule a Broadcast Message
How to Send a Bidder Login Link
How to Send a Broadcast Message to Your Bidders
How to Send a Message to an Individual Bidder
How to set up Dynamic Bid Increments
Organizational Contacts
Removing a Bidder From Auction
Viewing Bid History
Fundraising
Allow Bidders to Pledge Donations
Assigning a Fundraiser to a Team
Conducting a Dessert Dash Using Handbid
Create a Peer-to-Peer Event
Create an Appeal Item (Direct Donation)
Creating and Managing Fundraiser Teams
Donations List
Fund a Need/Appeal/Paddle Raise
Handbid Puzzles for Fundraising
How a Fundraiser can Share their Fundraising Page
How to Add an Offline Donation
How to Add an Offline Donation to a Peer-to-Peer
How to Create a New Individual Fundraiser, Fundraiser Page & Update Settings
How to Move Donations in a Peer-to-Peer
How to Purchase a Puzzle Piece
Peer-to-Peer Templates
Polls
Raffles on Handbid
Recurring Donations
Team Roles: Advanced
Team Roles: The Basics & Predefined Roles
Payments & checkout
Adding a Credit Card to Bidder Account
Apply a Tax Table to an Auction
"Bank transfer in progress" — why you can't pay by card right now
Connect Your Handbid Account to Stripe
Enabling Credit Card Processing Through Handbid
Handbid Credit Card Security
Invoices and Receipts
How to process a full or partial refund in the Auction Manager
How to Test Your Credit Card Processor
Organizing a Successful Check-out
Passing on Fees to the Bidder, Donor or Purchaser
Best Practices for Planning Your Check-out Process
Review Receipts Before Bidders See Them
Set Up an Organization Tax Table
Stripe Terminals / Tap to Pay Support
Tax Overrides and Where Tax Appears in Reports
Payments Have Been Disabled Error
Settlement, Reconciliation and Receiving Funds
Moving an Item (won or sold) to a different invoice
Pros and Cons of Requiring a Credit Card
What is an Auction Premium?
Why Bidders Are Asked for an Address at Checkout
Run Your Event
iPad Guest List Check-in
Creating a Successful Event Run of Show
Creating an Effective Silent Auction Display Area
Creating Display Sheets / Display Cards / Display Table Cards
Enable iPhone Check-In
Entering Paddle Raise donations on iPad
Placing Floor Bids Using the Handbid iPad App
How to Enter Live Auction Winners
Volunteer Training for iPad App
iPhone Check-In From a Guest List
Network Setup for Laptops and iPads
Placing Bids, Max Bids or Buy It Now on iPad
Preparing your Runners for Check-out
Testing Your Venue's Network Connectivity for Mobile Bidding
The Handbid Emergency Hotline
The iPad Manager Dashboard
Handbid iPad App Setup & Instructions
Volunteer Support with Bidding
Volunteer Training: Selling Items using an iPad
Livestream and App
How to Conduct a Live Auction - Virtually!
Handbid Event Chat
Handbid TV: Real-Time Leaderboard and Thermometers
How to Promote Your Event Site
How to restrict a Live Stream
Live Streaming on Handbid
Share and Promote your Auction Using the App
Successful Mobile Auction Tips
Text-2-Give
Reports & data
About Auction Statistics
FAQ: After the Auction is Closed
How to View Auctions: Current and Past (Reconciled Auctions)
Reporting in Handbid
Integrations
Connect Your Organization's CRM to Handbid
How to Add Your Facebook Pixel ID
Integrate Handbid Data into your Live Stream Software (OBS example)
Managing Bloomerang in Handbid
Pay with Donor Advised Funds (Chariot Integration)
Help Your Supporters
Handbid Bidder Instructions (Handouts)
How to Create a Handbid Account
How to Register for an Event
Handbid Alerts: Push Notifications vs. SMS
How to Bid Without a Smartphone
Video: Using iPad as Individual Bidder
How to Donate an Item To an Auction
How do I login to my Handbid Account as a User?
How to use the Handbid app
Bidder Payment Instructions
How to Set a MaxBid
How to Make a Donation in Handbid
How to Purchase Tickets and Manage Your Guest List (pay later option)
How to Purchase Tickets and Manage Your Guest List (credit card only)
How a Ticket Purchaser Can Manage Their Guests
How to Find and Print My Tickets?
Download the Auction App Email Template
Contact Handbid Support
For developers
API & developer docs
Developer Docs
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How to Purchase Tickets and Manage Your Guest List (pay later option)
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Learn how to purchase tickets and pay later (with cash, check, donor advised funds etc…), manage your guests and find your tickets.
Section titled “Learn how to purchase tickets and pay later (with cash, check, donor advised funds etc…), manage your guests and find your tickets.”